Scandic Neptun

Although this is a busy hotel the staff worked very hard to meet everyone's needs. It has a big hotel feel with wide open entrance hall off which is the breakfast area. The breakfast was excellent and beautifully presented. Although the lift system was put under a bit of pressure when groups arrived it provided adequate service. Our room, 4007, was excellent with a walk in shower something we really appreciate. The beds were extremely comfortable. The location is a short walk from the station and light rail terminus and provides excellent links to the harbour for the various ferries. The town centre and museums are a short walk away. All in all a great hotel for the price. Thank you for an excellent stay.

Very comfortable hotel (I selected a roomier room when booking as I've found out in the past that regular rooms in Norway can be on the small side), and super helpful staff. I didn't need much, but the little I asked, they were keen and solved right away (e.g. I asked for an electric kettle to make coffee/tea in the room, and they provided me with one right away). Breakfasts was very good and has something for everyone. I have found that breakfast in Norwegian hotels generally put to shame the breakfasts in North American hotels, and the Scandic Neptune's breakfast fully lived up to that tradition.

Breakfast was excellent with a good range of hot and cold dishes. We especially liked the Lunch Pack option at breakfast where you paid NoK95 and given a bag and wrapping paper. You can choose anything from the breakfast buffet for lunch...basically fill the bag. We made sandwiches with beautiful fresh bread, took a couple of pastries, some vegan protein balls and a handful of cherry tomatoes. A bargain and no waiting in a queue.

I liked the room very much as it is very nice and also very surprised and satisfied that there was a small fridge in the room. Good, comfortable bed. The breakfast is very good, more so since it has so much to choose from. The lady with which I checked in and checked out today is very kind, helpful and professional. Overall it contributed to me having a great time in Bergen. I will be back; hopefully this or next year.

We initially stayed at the Neptune for one night prior to going on a Hurtigruten Norwegian Coastal Express Voyage. We had a warm welcome on arrival and an excellent breakfast. We checked at the desk about our return booking this time for a three nights stay. On checking in for this booking again a warm welcome at the desk and we had been given an upgrade to a mini-suite on the 6th floor. Some work was still in place as this floor had only recently been refurbished but this was not a problem. The location of the hotel is excellent as a base for exploring Bergen and all the the restaurants around the Harbour are close by. The choice and quality of the food at breakfast was exceptional.